SMB Services

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FAQ's

General Inquiries
Outsourcing allows you to focus on your essential business processes by giving your small and medium-sized business access to a higher level of expertise than could have been afforded in-house. Your account is assigned to qualified experts, appropriately skilled to reduce overhead costs while optimizing core competency. Quality, predictability and reliability are prioritized.
We believe small and medium-sized businesses need a firm committed to their unique needs. We ourselves are a small business and therefore understand their requirements for Financial, Data Analytical & Business Intelligence and Business Management Consultancy Services.
There is no limit to what you can outsource. If you are new to outsourcing, we recommend you start slow with a few services.
Each service has its own pricing structure based on your specific requirements. We pride ourselves on providing the highest quality of services at the industry’s lowest price points. Please contact us at info@smbservices.co for questions.
Throughout the process, we will be available for any of your queries and concerns. For example, on long-term projects we provide weekly updates and monthly reports.
The best means of communication is encrypted email - convenient and free of charge. For sensitive file sharing we prefer Microsoft SharePoint, or we can work with any of the storage systems you use, such as Box, Dropbox, Google Drive, Smart Vault, OneDrive, etc.
We do not keep hard copies of your data, rather we use a double monitor system where once the completed project has been sent back to you, it is regularly purged from our servers. Additionally, we use a cloud-based software system for the majority of our work. All of your data resides securely in a cloud environment. At the end of the project, we can give you login access to the cloud software if needed.
Bookkeeping & Accounting Services

SMB Services Bookkeeping and Accounting services are designed to manage the finances of your small and medium-sized business. We strive to create a sound financial foundation for data-enabled decision-making. This includes Reconciliation Reporting, Activities Management, Controller-level Services, Accounting System Implementation and Corporate Filing.

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Yes

The SMB Services team has expertise in QuickBooks, Xero, FreshBooks, BQE Core, Xero, AppFolio, Sage, FreshBooks, NetSuite. If you are new to online bookkeeping or in the process of changing your accounting software, our team can help you identify the software that best fits your industry and business needs.

SMB Services provides Bookkeeping and Accounting services at a fraction of the cost of in-house resources. Your small and medium-sized business will be given the opportunity to harness growth potential by focusing solely on core competency.

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Tax Support Services

SMB Services Tax Support services are designed to assist small and medium-sized businesses with seamless tax support and technical proficiency during tax season, ensuring that you are ready with the required documents needed for your CPA to file taxes.

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Yes

We provide quality documents at a much lower cost than a CPA would. Additionally, we provide support services for your CPA to ask any questions or updates regarding your documents.

No, SMB cannot file your taxes for you. We provide cleaning and consolidation services to fill out forms that your CPA will file.

Data Analytics & Business Intelligence

SMB Service’s Analytics & Business Intelligence services centralize analytical solutions to store, transform and capitalize on data for your small and medium-sized business. We consolidate diverse structured and unstructured data sets to provide your business with actionable insights generated in real time and on a large scale.

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BI specialists tend to be extremely expensive and not a sustainable resource for SMBs. Our well-trained expert data analysts can save you 75% on the cost of hiring a local data analyst.

The SMB Services team has expertise in Studio, Tableau, Power BI, Python, SQL, etc. Before recommending specific software, our team first understands and evaluates your company’s needs to see what suits you best.

At SMB Services, we endeavor to:

  • Explore your business requirements
  • Evaluate your data sources
  • Provide a data quality assessment
  • Deliver reports and visualizations
  • Produce data integration/modelling
  • Implement enterprise analytics solutions
Business Management Consultancy

Bringing functional expertise to the identification & management of pain points and critical concerns, we facilitate the delivery of strategic insights, holistic recommendations and evergreen advice to better equip your organization. Our services streamline your essential business processes, such as automating workflows, cutting costs and increasing profits.

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It is our job to observe structural inefficiencies and areas of possible improvement in your business. Once identified, we propose practical real-time solutions and determine what new value-added services to offer.

When your business has been:

  • Struggling with challenges holding it back from higher profitability
  • Unable to scale or implement a growth plan that delivers results
  • Outgrowing existing business processes, causing daily operational difficulty

Every potential new client meets with a senior member of our team in an open dialogue on how we can help your business. We strive to be transparent and realistic, abiding by our core values of diligence, collaboration, and
integrity.

Yes, start-ups are a part of our core client base and we enjoy working with high-energy entrepreneurs.

SMB Services Digital Marketing - FAQs
SMB Services’ Digital Marketing services are designed to provide creative and tech-driven marketing solutions to startups and medium-sized businesses from various industries. Our digital marketing services include: Social Media Marketing (SMM), Search Engine Optimization (SEO), Digital Media Buying, Web Design & Development, Content Marketing, and Brand Design.
Yes.
Digital marketing allows brands to increase awareness, share information about their products/services, engage with their target audience, and track online reputation. On the other hand, digital advertising promotes products, and attracts potential buyers. In a nutshell, brands identify their target audience with digital marketing, and convert their target audience into buyers with digital advertising. To provide you with all-round experience, SMB Services offers both!
  • You lack resources responsible for running digital campaigns
  • Your marketing strategy lacks clarity
  • You’re unfamiliar with your business’s ROI and KPIs
  • Google Analytics
  • Google Trends
  • SEMRush
  • Ahrefs
  • Hootsuite
At SMB Services, our team of digital marketing experts endeavors to:
  • Create engaging campaigns
  • Reach your audience, readily and effortlessly
  • Sustain and nurture your business with new opportunities
  • Incorporate trending marketing technologies/practices into your campaigns
  • Track your performance to ensure consistent campaign success