Case Study

M.Designs Architects

Improving Overall Business Efficiency


M.Designs Architects is a California based architecture, planning and interior design firm specializing in sustainable, residential design as well as commercial and industrial projects. They have more than 47 years of management experience in all aspects of designing, documentation and construction support, as well as an extensive background in construction and cost estimating for architectural projects.


Many businesses in the architectural design and construction industry struggle with inefficient operations and a lack of proper tracking and management of employees and workers. Indeed, the performance of employees is critical to the success and growth of business in the services industry. As a part of this industry, M.Designs Architects faced similar issues such as mismanaged timecards and difficulty sticking to project budgets which often led to either overspending or underspending on projects, resulting in budget overruns. This led to inefficiencies and a lack of visibility into their employees’ overall performance and efficiency.

The service industry is built on employee performance, the larger the operations, it gets difficult to track your employees efficiencies.

Our Strategy

  • Operational Dashboards:
    We developed real-time dashboards for M Designs Architects, that gave team leads visibility into the progress of their projects and the work being done by their employees. As a result, management was able to identify bottlenecks and inefficiencies in operations, allowing them to make informed decisions.

  • Professional Invoicing & Data Management:

    With our professional invoicing and a centralized data management system, we were able to help M Designs Architects streamline their financial processes and improve their overall efficiency. This enabled the firm to accurately bill clients, receive timely payments, and organize and access relevant data when needed.

To solve this problem, M.Designs Architects turned to SMB Services, a leading provider of Financial and Project Management Services. As their strategic partner, we provided a solution to this problem through Business Intelligence Dashboards – ensuring business efficiency and crucial insights into their operations. Our contributions included:

  • Streamlined Employee Timecards:
    SMB Services implemented a system to accurately track the time spent by employees on different projects. This helped M Designs Architects accurately forecast their budgets and avoid overspending or underspending on projects.

  • Budget Management:
    Partnered with M Designs Architects to create a budgeting system that gave them visibility into their financial operations and allowed them to better plan and forecast their expenses.







Through this partnership, M Designs Architects was able to bring efficiency to their business operations and improve their profitability, resulting in improved business productivity. With our support, they were able to streamline their operations and focus on delivering top-quality design work for their clients.

Moreover, M Designs Architects were able to overcome their budget forecasting issues and maintain financial stability in their projects. Improved visibility into their operations allowed them to identify and solve any inefficiencies, leading to better decision-making. Their invoicing process was also streamlined, resulting in timely payment from clients. In essence, the partnership with SMB Services helped M.Designs Architects maximize their business efficiency.