How Artificial Intelligence Will Affect Digital Marketing in 2023

How Artificial Intelligence Will Affect Digital Marketing in 20

Artificial Intelligence has taken the world by storm. It’s not science fiction where we have access to smart high-end services and products powered by AI. It’s, in fact, the reality where artificial intelligence is on the rise.

Undoubtedly, we are yet to experience even more technological advancements in the years to come than we have in the past 100 years put together. Leading companies such as Google and Amazon use artificial intelligence to draw conclusions. So, it is easy to say that AI has an impact on businesses across all industries.

But what does AI mean for Digital Marketing?

AI in digital marketing is quite eminent. AI is accountable for the continual pace of changes in marketing. And far too frequently, you’re not even aware that a new digital marketing trend has started.

Digital marketing is one of several areas that artificial intelligence will influence in 2023. And in all probability, it will undergo some developmental changes in the coming days more than ever.

AI and Digital Marketing: Correlation

You need to comprehend the present state of the technical ability used by multimillion-dollar organizations in order to grasp the concept of AI in Digital Marketing. Although several businesses employ AI to their advantage, for the time being, let’s focus on Google.

Thanks to artificial intelligence, it uses automation to streamline internal processes and services it provides. The most popular and successful AI-based product it created is Google Ads, among others. This algorithm is cunning enough to increase human intelligence independently and display seamlessly targeted ads.

Given this, AI integration is common, and this extends to digital marketing tools. Their connection is simply the blend of AI-based algorithms into digital marketing tools. This opens a wide range of opportunities for marketing strategists to efficiently convey their efforts through an automated framework with minimalistic efforts.

How will AI affect Digital Marketing?

The customer journey has always been a long-standing debate for many marketing specialists. Every now and then, marketing specialists come up with new ideas to improve customer experience and convert their target audience into potential buyers. This made it possible for AI to be extremely helpful. AI chatbots, data analysis, the capacity to respond to inputs, and the recognition of marketing trends enormously assist in the customer journey.

Many organizations today have shifted from the traditional service models to SaaS & PaaS based business models, using AI to save time and resources on both sides of the canvas. These businesses are further reducing customer acquisition costs using advertising services based on intelligent targeting and remarketing algorithms to drive specified sales funnels. And as AI advances in digital marketing, this will inevitably rise.

According to Deloitte research, 64% of AI adopters think that AI technologies help businesses gain an edge over competitors, and 73% of AI adopters say that AI is critically vital to their organization today.

Advancements of AI in Digital Marketing:

  • Understand Audience Better – Analyzing data and predicting customers’ purchasing pattern and choices.
  • Enhance User Experience – With the help of the analyzed data, you can better understand your consumer demands.
  • Higher Marketing Efficiency – Its data-driven approach helps marketing efforts be more effective and targeted.
  • Improved ROIs & Productivity – Automating repetitive tasks and empowering decision-making leading to increased productivity and ROIs (Return on Investments).

In the year 2023 and beyond, those exercises mentioned above will be more effective and crucial to your marketing activities.

Artificial Intelligence Focused Marketing

AI is driven to transform the digital marketing dynamics to induce a “new normal” for global marketing agencies. For example, to learn more about a service or brand, you often see yourself interacting with an AI-based chatbot as an online user. And you can also suspect that a chatbot serves as your customer care agent to improve consumer perception of that brand.

Indeed, these are the first indications of a shift that may eventually allow AI to rule the world. The goal for AI in digital marketing is crystal-clear: to enhance customer journey and experience, resulting in effortless yet successful marketing.

By 2025, the market for innovative AI-infused and -centric applications will reach $37 billion.

What’s more? Let’s look at some AI-based digital marketing tools and revelations that will ramp up traditional marketing strategies significantly.

AI based Virtual Assistants

Chatbots are a great way to boost consumer engagement. They act as virtual assistants and retain the ability to reach out to consumers and respond to their questions within seconds. Indeed, tech-based solutions can do wonders for your business. Chatbots tend to function without human involvement at all. Although they are more sophisticated and contain voice assistant features, Alexa and Siri are two excellent examples of virtual assistants.

Likewise, many businesses use AI-based chatbots to streamline their customer care support and engage audiences around the clock. Advanced algorithms enable chatbots to predict user requests based on past behavior and help with the utmost efficiency.

Following their present state of intelligence, a large portion of this growth is an acceleration of an already established norm. Therefore, we must assert that next year will witness a rise in the intelligence and automation of digital marketing strategies.

AI in Digital Adverts

Google is constantly improving its services and making them intelligent enough to understand the upcoming trends beforehand. It’s one of the very reasons why Google is leading the industrial domain. And as for its tools that increasingly use AI to reduce the pain points of marketing specialists, Google Ads pass with flying colors.

Oftentimes, AI-based Ads are more targeted, unlike any other marketing tool. And that’s only because of the quick-witted algorithms decreeing it quite efficiently across search engines, sifting through more targeted audiences than ever.

Surely, your decisions are often assumptions that should be analyzed. But when it comes to AI Ads, most decisions are pre-decided in terms of promotional behaviors – reaching out to the right audience at the right time. To that end, Google Ads and other Ads that use AI algorithms are becoming more personable than they are now. With that, the world of digital marketing is predicted to go beyond the maximum possible limit factor with the help of AI.

AI in Content Marketing

As AI advances to a higher and higher level of intelligence, we’ll notice a massive shift in our ways of doing errands. Based on what we know, AI makes headway in content marketing. Gone are the days when putting together a simple piece required a well-versed professional writer.

With AI gaining more and more traction, marketers have become more adept at transcribing their content in various formats – saving time and cost to a great extent. Branch of Artificial Intelligence – NLP (Natural Language Processing) – plays a crucial role; NLP helps machines understand, interpret, and manipulate human language.

But what does this mean for the writers? Will writers’ jobs be taken away?

Let’s face it, AI is helpful in the content marketing processes that include optimizing, analyzing, and curating simple marketing content when all the pointers are added beforehand, but it won’t perform creative writing on its own. Machines are incapable of grasping lifestyles, voice, perception, emotions, and self-opinion, irrespective of how smart they are. But even then, they may encompass the creative segment far in the future.

AI for Personalized Marketing

Perhaps 2023 would represent the year when customized marketing reaches its apex. Even though marketing professionals are yet to discover innovative ways to leverage AI, customer behavior is predicted through AI to make more targeted sales.

This new wave of change has led to personalized marketing that systematically understands the users’ behavioral patterns and suggests products and services of interest. Knowing customers’ buying patterns can ultimately lead to increased sales while the marketing efforts perfectly cater to users’ needs.

Now personalized marketing is carried out through data analytical tools embedded with AI algorithms to operate around users’ stakes. For businesses of all sizes, AI in digital marketing considerably bridges the marketing disparity gap, ensuring that their demand for innovation to stay competitive is at the forefront. And that is: AI aiding businesses to scale up sales and contribute to their growth.


Consumer retention continues to be a priority for businesses worldwide. Therefore, customer relationship management is key to ensuring positive revenue for a business. Here, AI algorithms in CRM tools gauge consumer perception of a brand.

Usually, CRM tools play a crucial role in identifying customers’ feelings toward the brand through a loyalty check. Using predictive analysis, CRM tools identify if one is heading elsewhere for the same services. This tool comes in quite handy to retain present consumers.

With the help of AI in CRM, this practice is automated to some degree, allowing one to understand customer relations better. Finding major loopholes in marketing or in the customer retention process becomes slightly easier with AI in CRM. However, this drift tends to exceed and progress and help businesses to better engage with customers.

What’s Next

We’re indisputably heading towards a future where AI will stay dominant. That, in turn, would relinquish manual efforts in digital marketing. Of course, creativity will be needed, but artificial intelligence will make it efficient and market relevant. Improved ROIs will become prevalent. And AI-powered tools will be leveraged more for targeted marketing endeavors.

AI in digital marketing will shape the face of the world while reducing age-old frustrations. Ultimately, 2023 will be a year of utter enlightenment for digital marketing specialists in making their goals more reachable.

Blog Author

Shanzeh Shunaid

Shanzeh Shunaid

Shanzeh is the CEO of SMB Services. A specialist in delivering sustainable solutions to those in need, she enjoys working on building startups from grass root levels. When not strategizing for core competency, Shanzeh shares her invaluable insights on the industry with our readers.